How do I get a price and book a cleaning?
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Head to our
Book Now page, enter your postal code, select the number of bedrooms and bathrooms, pick your service type, and choose a date and time. You'll see your price instantly and can confirm your booking right away — it's fully secure and takes under a minute.
Are your cleaners vetted and insured?
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Absolutely. Every member of our team goes through a thorough background check and reference verification, and is fully insured. We only send cleaners to your home that we would trust in our own.
What is included in a standard clean?
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A standard clean covers all the essentials: dusting surfaces, vacuuming and mopping all floors, wiping down the kitchen (counters, sink, stovetop exterior), cleaning bathrooms (toilet, sink, tub/shower, mirrors), and tidying living areas. For full details, check our
Services page.
What's the difference between a standard clean and a deep clean?
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A standard clean handles regular upkeep, while a deep clean is far more intensive. It includes everything in a standard clean plus baseboards, door frames, inside the oven, and detailed attention to hard-to-reach areas. We recommend starting with a deep clean if it's your first booking or if it's been a while since your last clean.
Do I need to be home during the cleaning?
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Not at all. Most clients provide access via a key, lockbox, or door code. Our cleaners are fully vetted and insured, so you can go about your day with complete peace of mind.
Do you bring your own supplies and equipment?
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Yes. Our cleaners arrive with all the professional-grade supplies and equipment needed. If you have a preference — for example fragrance-free or eco-friendly products — mention it when you book and we'll do our best to accommodate.
What is your satisfaction guarantee?
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We stand behind every clean. If you're not satisfied, reach out within 24 hours and we'll send someone back to address any missed areas at no extra charge.
How do I reschedule or cancel a booking?
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You can reschedule or cancel by phone, text, or email. We ask for at least 24 hours' notice to avoid a cancellation fee. Our office is open Monday to Friday, 8 AM – 12 PM, and weekends by request.
Do you offer recurring cleaning plans?
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We do! Choose from weekly, bi-weekly, tri-weekly, or monthly plans. Recurring clients enjoy discounted rates, and our most popular options are tri-weekly and monthly.
What payment methods do you accept?
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We accept all major credit and debit cards through our secure online platform. Payment is processed at the time of booking — no cash required.
Do you offer gift cards?
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Yes! A cleaning gift card makes a thoughtful present for new parents, new homeowners, or anyone who could use a well-deserved break. Visit our
Gift Card page to purchase one.